If you or your Guest goes to join a session, you’ve granted permissions, and still no equipment is available in Green Room you likely need to grant permissions in your Operating System settings.
MacOS
- Click on the Apple menu in the top left corner
- Select System Preferences…
- Select Security & Privacy in the top row
- Select the Privacy tab near the top
Microphone
- Select Microphone in the sidebar on the left
- Ensure Google Chrome is listed
- Ensure Google Chrome’s box is checked
- Refresh SquadCast & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL
Camera
- Select Camera in the sidebar on the left
- Ensure Google Chrome is listed
- Ensure Google Chrome’s box is checked
- Refresh SquadCast & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL
Windows
- Click on the Start menu in the bottom left corner
- Select Settings
- Select Privacy
Microphone
- Select Microphone
- Select On next to Allow apps to access Your microphone
- Select On next to Google Chrome under Choose which apps can access your microphone
- Refresh SquadCast & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL
Camera
- Select Camera
- Select On next to Allow apps to access Your camera
- Select On next to Google Chrome under Choose which apps can access your camera
- Refresh SquadCast & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL